• Training and Development Specialist

    Job Locations US-CA-Whittier
  • Overview

    Mercedes Diaz Homes Network has over 30 years experience dedicated to providing the highest quality care for individuals with developmental disabilities. We believe that in a structured and caring environment where self-worth and individuality are emphasized each individual can grow to his or her fullest potential. We are seeking highly motivated direct support professionals who have a passion for making a difference in the lives of others. Join the MDH Network team and become a part of a company that values and invests in the professional development of its employees. 


    Title: Training and Development Specialist  

    Department: Administration

    Company: Mercedes Diaz Homes, Inc.

    Reports To: Training and Development Manager, and Designated Person

    Location: Whittier, CA, Burbank, CA


    General Summary:

    Establish pride and integrity to everything we do in the company’s work environment. The Training and Development Specialist is responsible for On-Boarding training of all new hired employees in the ARF, CPP programs. Assure compliance with all related regulatory agencies guidelines in the design, implementation and administration of all Training and Education programs. Assist in employee assessment, training and continuous education (CE) curriculum in support of company strategic plan.


    Principal Responsibilities:

    1. Establish pride and integrity to everything we do in the community.
    2. Provide an encouraging work environment where staff and individuals can achieve true satisfaction in their own lives.
    3. Establish and maintain commitment to providing the highest level of quality customer service to all consumers.
    4. Deployment, maintain and schedule Internal/Externa l Training & Development and Employee Assessment Program/s.
    5. Responsible for creating, developing and implementing curriculum for new hires and current workforce
    6. Conduct research analysis and partner with Human Resources to determine employee training and development requirements.
    7. Monitor and oversee the CE training and development requirements for all employees.
    8. Work with management and program administrators to ensure that all employees are in compliance with regulatory requirements.
    9. Conduct and monitor all Safety/Loss Prevention (OSHA) training of new hires and current workforce.
    10. Coordination of all CE supplemental on-line training.
    11. Responsible for all skills and license tracking of all employees.
    12. Oversee training and CE budget; procurement of supplies, equipment and material.

    Primary Objectives:

    1. Manage, direct and  administer; CPR,  First  Aide, CPI,  DSP  I , DSP II, Continuous  Education  (CE), Harassment/Sexual Harassment and other related required trainings.
    1. Create monthly schedule for all trainings (one month in advance).
    2. Coordinate monthly training schedules' with Human Resources (HR), Administrators and Program Directors prior to publication.
    3. Schedule classroom/s (conference room/s) with HR and receptionist.
    4. Assure full compliance in maintaining "staff files" as required by CCL and Regional Centers.
    5. Create memos for distribution for special (separate) training in advance (one pay period = two weeks). Give to HR before payday so that they are attached to the paychecks
    6. Create sign-in sheets for each training and place old sign-in sheets into "Sign-In-Sheets" folder.
    7. Create course certificates as needed; sign certificates are placed in staff files and copy of certificate are made available to staff.
    8. Order training supplies as needed; (books, face shields, pens, paper goods, water bottles, snacks).
    9. Work with ROP to schedule classes/challenge tests according to staff needs (one month in advance).


    Job Specifications:

    1. Minimum; High School graduate plus two (2) years of college preferred.
    2. 3-5 years’ experience in Human Resources, Training and Development ; executive, decision-making, managerial/supervisory level experience preferred
    3. Computer literate: MS Office Outlook, Visio, related HRIS.
    4. Non-violent crisis management and intervention training certified.
    5. The ability to; speak, read and write: English and Spanish is desired.
    6. Human Resources Certification (PHR, SPHR, IPHR) preferred


    Key Competencies:

    1. Proven track record in HRIS software applications training
    2. Minimum 3-5 years of training, teaching. guidance and instruction experience
    3. Excellent classroom  presentation, facilitation and management  skills required
    4. Knowledge of Adult Learning methodologies and experience in curriculum development required
    5. Proven ability to design, script, and write custom courses of instruction for training course materials
    6. Must have  ability to  perform information-gathering interviews with subject matter experts, as well  as analyze  and organize large amounts of content in preparation ion  for instructional  design
    7. Possess strong verbal and written communication skills, and have strong organizational and time management skills.


    Character Traits:

    1. Must have the ability to work effectively in a professional environment
    2. Proven ability to work with a diverse group of people and associates at all levels within the organization.
    3. Self-starter
    4. Ability to multi-task
    5. Ability to set priorities and be flexible based  on changing priorities
    6. High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
    7. Superior interpersonal abilities.
    8. Ability to get along with diverse personalities, tactful, mature, flexible.
    9. Good reasoning abilities and sound judgment.
    10. Resourceful and well organized.
    11. Detail oriented.
    12. Management style: advocate team concept.
    13. Ability to establish credibility and be decisive-but is able to recognize and support the organization’s preferences and priorities.
    14. Honesty and integrity


    Nature and Scope:


    Our Company was created to provide professional and caring services to members of California's developmentally disabled population. We exist for the purpose of providing professional and caring services to our consumers’ and their families. It is the company's policy, and therefore should be the objective of each staff member, to provide all services in a courteous, caring and efficient manner.

    In addition, these consumers have severe behaviors including self-injury, physical aggression to others (hitting, biting, kicking, and threatening with objects), tantrums, property destruction, inappropriate social and sexual behaviors, and other maladaptive behaviors. At times you will witness and be subject to the above mentioned consumers’ severe behaviors which include physical aggression to others (hitting, biting, kicking, and threatening with objects).

    We remind you that our Company is committed to applying high ethical standards in conducting its business, and expects nothing less from our employees.



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